Civil Rights & Non-Discrimination Policy

RGV Families & Friends of Murdered Children (RGV-FFOMC) provides services without discrimination on the basis of race, color, religion, sex, national origin, disability, age, limited English proficiency, sexual orientation, or gender identity.

All services are provided free of charge to eligible survivors of homicide victims, regardless of income or background.

Your Rights

Every individual has the right to:

* Receive services without discrimination
* Be treated with dignity and respect
* Request language assistance at no cost
* Request reasonable accommodations for disabilities

How to File a Complaint

If you believe you have experienced discrimination, you may file a complaint by contacting:

RGV Families & Friends of Murdered Children (RGV-FFOMC)
📞 Phone: 956-566-2036
📧 Email: [email protected]

Complaints may be submitted verbally or in writing and will be reviewed promptly.
A written response will be provided within thirty (30) calendar days.


External Oversight Agencies

You may also file a complaint directly with:

Office for Civil Rights
U.S. Department of Justice
🌐 https://civilrights.justice.gov/
📞 1-888-848-5306 (Toll-Free)

Office of the Governor (OOG), Public Safety Office
🌐 https://egrants.gov.texas.gov/
📞 512-463-1919

Accessibility & Language Assistance

Language assistance services and reasonable accommodations are available upon request at no cost to ensure equal access for all individuals.


Commitment to Equal Access

RGV-FFOMC is committed to providing services in a safe, respectful, inclusive, and trauma-informed environment for all survivors.

Compliance Statement

This program complies with applicable federal and state civil rights laws and regulations.